RKW / Alfred

Your Next Generation
Management Platform

RKW Residential is a third-party property management firm redefining multifamily management through innovative technology and a commitment to resident satisfaction. Powered by Alfred, the largest and most advanced residential management platform in North America, our proprietary management solution combines the latest technology with local expertise, setting a new standard for the multifamily industry.

What truly distinguishes us is our high-tech, high-touch approach. We prioritize meaningful interactions at every stage of the customer journey, going beyond traditional management to provide personalized services, unique programming and create a sense of community. With exclusive brand partnerships and Alfred’s extensive marketplace offerings, we craft exceptional experiences that foster resident loyalty and enhance operational performance. By leveraging Alfred OS, we tap into valuable resident data to drive continuous innovation, ensuring we remain leaders in the ever-evolving real estate landscape, making our management platform the most powerful of its kind.

Award

Award

Award

Award

Award

Award

Award

Award

MHN Excellence Awards:
Best Marketing Strategy, Silver (2024)

National Multifamily Housing Council

Top 50 Largest Property Managers (2024)

epIQ Index: Resident Experience & Satisfaction

No. 48 in the Nation 2024

Real Estate Globe St: RKW Residential
Influencer in Multifamily Real Estate (2023)

Multifamily Executive Awards
Best Use of Proptech (2023)

Multifamily Pillars of the Industry Property Manager Firm of the Year

Finalist (2023)

Multifamily Pillars of the Industry Property Manager Firm of the Year

Finalist (2023)

National Multifamily Housing Council

Top 50 Largest Property Managers (2023)

Our Philosophy

At RKW Residential, we know relationships and partnerships matter. That’s why our approach to property management is personal and professional, always guided by our Five Essential Truths.

01

We Excel
By Putting People First

The welfare of our clients, professional relationships, and partnerships is a top priority, and we are known for our exceptional customer service. We are committed to creating experiences worth sharing while continuously elevating our performance.

a man in a black hat

02

We Deliver
Results
That Matter

We are results oriented. Through innovative technology and a commitment to hard work with a proactive approach, we achieve the best outcome for our clients, communities, and team members.

a woman sitting at a desk with a laptop

03

We Win
When
You Win

Your success is our success. By delivering our best, we ensure a stellar environment that mutually benefits our company and all that we serve, do business, and interact with. It is a celebration of our pride of place.

two women holding balloons in front of a green wall

04

We Value
the Brilliance of Others

Through collaboration, teamwork, empowerment, and a genuine respect for our experts, our clients, our residents, and our vendor partners, we seek and encourage diverse ideas to find winning solutions.

two women smiling at the camera

05

We Give Back
to Our Community

Through volunteerism, united team efforts, and a spirit of giving back, we extend our best to the places in which we live and work.

a group of women smiling for a picture

Leadership Team

Joya Pavesi

President of Brand
& Strategic Services

Kevin Owens

President of Property Management

Jennifer Ipock

Sr. Director

Stephanie Garris

Director

Misty Haskins

Director

Miglide Garcon

Vice President of Payroll & HR Administration

Patrick Sullivan

Human Resources Business Partner

Karmen Smith

Director of Property Solutions

Sarah Randolph

Director of Marketing Technology & IT Solutions

Jessica Gooden

Director of Marketing