About Us
RKW / Alfred
Your Next Generation
Management Platform
RKW Residential is a third-party property management firm redefining multifamily management through innovative technology and a commitment to resident satisfaction. Powered by Alfred, the largest and most advanced residential management platform in North America, our proprietary management solution combines the latest technology with local expertise, setting a new standard for the multifamily industry.
What truly distinguishes us is our high-tech, high-touch approach. We prioritize meaningful interactions at every stage of the customer journey, going beyond traditional management to provide personalized services, unique programming and create a sense of community. With exclusive brand partnerships and Alfred’s extensive marketplace offerings, we craft exceptional experiences that foster resident loyalty and enhance operational performance. By leveraging Alfred OS, we tap into valuable resident data to drive continuous innovation, ensuring we remain leaders in the ever-evolving real estate landscape, making our management platform the most powerful of its kind.
Award-Winning
Property Management
Highlighting our excellence in the industry, high-quality leadership, and exceptional workplace culture, these honors support our extraordinary commitment to drive value for our residents, clients, and team members.
MHN Excellence Awards:
Best Marketing Strategy, Silver (2024)
National Multifamily Housing Council
Top 50 Largest Property Managers (2024)
ORA Power Ranking by J Turner
Top Property Management Companies, Division I, No. 2 (2024)
epIQ Index: Resident Experience & Satisfaction
No. 48 in the Nation 2024
Real Estate Globe St: RKW Residential
Influencer in Multifamily Real Estate (2023)
Multifamily Executive Awards
Best Use of Proptech (2023)
Real Estate Globe St: Women of Influence
EVP Joya Pavesi (2023)
Multifamily Pillars of the Industry Property Manager Firm of the Year
Finalist (2023)
Top Property Management Companies,
Division I (2023)
Multi-Housing News
Top Property Management Firms in the U.S., No. 27 (2022)
Charlotte Business Journal
Largest Multifamily Property Management Company, No. 9 (2022)
Our Philosophy
At RKW Residential, we know relationships and partnerships matter. That’s why our approach to property management is personal and professional, always guided by our Five Essential Truths.
Leadership Team
Joya Pavesi
President of Brand
& Strategic Services
Kevin Owens
President of Property Management
John Zalkin
Executive Vice President
of Client services
John Duffy
Controller
John DeMario
Regional Vice President
Jennifer Ipock
Regional Vice President
Natalie Saldarriaga-Alicea
Regional Vice President
Stephanie Garris
Regional Vice President
Misty Haskins
Area Vice President
Miglide Garcon
Vice President of Benefits & Payroll
Patrick Sullivan
Human Resources Business Partner
Cesar Rosas
Director of Facilities
Karmen Smith
Director of Property Solutions
Sarah Randolph
Director of MarTech & IT Services
Jessica Gooden
Director of Marketing
Meredith Chambliss
Director of Brand Strategy